Within 30 days of purchase, if you are dissatisfied with our software please submit your refund request via email to your license, Customer or Invoice ID with your request will help to expedite the process. Refund policy for non-subscription based products and sales Within 30 days of purchase please submit your refund request to Our Refund Policy is designed to ensure you will be happy with any purchase you make from us. No refund is due if the customer refuses to upgrade the Highster Mobile version in the event of performed upgrade on the target phone. No refund will be issued for any request made after 10 days from the date of purchase. Refund Conditions You are required to send your refund request to the Customer Support Desk within 10 days of purchase. LOL - This company is a SCAM buyer beware. The proiblem is no one responds to the email support tickets they just mark them as solved and then have their nerve to send a survey asking if you're satisfied with the service I was provided. They say the will call you when their available and want to issue emails for everyhting. All they do is give you canned answers, no matter what I said to them. They won't even you give you their names. I've asked to talk to the CSR supervisor and they don't let you talk to them. Nobody responds to the emails they just marked them as solved -Its been over two weeks and no refund as been issued. Because the software failed to work as advertised and per their refund policy - I asked for a refund 6 days after purchase by both calling and emailing as directed. I had multiple trouble tickets out to ask for help and nothing we did resolved the issue. The software did not work properly on his phone. I purchased the product on Dec.7, 2017, to use on my son's phone.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |